Shipping Policy

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Shipping Methods

FedEx Smartpost / 7 - 10 Business Days

FedEx (Ground Home Delivery) / 4 – 7 Business Days  

FedEx (2 Day Express) / 2 Business Days - excludes weekends

*FREE Shipping on Orders $75 or more via FedEx Smartpost

What is FedEx Smartpost?

FedEx Smartpost is a shipping method offered through FedEx that combines both FedEx and the United States Postal Services (USPS). Packages are shipped from the warehouse via FedEx to USPS Hub and then USPS to your mailbox. You can track your package via FedEx.com and insert your tracking number provided to you.

Easy Ways to Order

Order Online: Place your online order at www.masterpiecesinc.com. You can place your order anytime of the day when you order online. Web order are accepted by credit card only. You must provide a credit card number, expiration date, and phone number where you can be reached in the event there are questions about your order. We accept all major credit/debit cards.

By Phone: Please have your order prepped by providing the title and item number. Also, have your credit card with expiration date available.  Then call us at (520)741-1315 ext. 107

Returns/Refunds:

We do not accept returns, exchanges or provide refunds on any items. 

All Sales are Final. No Refunds. No Returns. 

Please Note:

  • All orders are subject to verification and acceptance before shipping.
  • All prices are stated in US Dollars.
  • Deliveries are made on business days (Monday – Friday). FedEx 2Day Express excludes weekend deliveries.
  • All Puzzle Frames may not be combined with any other promotions.
  • We have made every effort to ensure the accuracy of the information. Descriptive or typographical errors are subject to correction by MasterPiece, Inc.
  • Shipments to Alaska, Hawaii, APO & FPO are made via USPS Smartpost; additional shipping and handling costs will apply. "Ship To" address. Shipment Method: Shipments are made by USPS, Federal Express
  • If you feel that you may have received a defective product please contact us at customerservice@masterpiecesinc.com

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By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Promotional Terms and Conditions

 

Free Shipping: 

If your order is $75 or more you will qualify for our free shipping program. Don’t miss out on these great savings! Your shipping discount will become visible to your shopping cart under “shipping method” during checkout. This offer only applies for standard FedEx Smartpost shipping in the United States. Available for unlimited customer use. This promotion cannot be combined with other offers. This offer is only available at www.masterpiecesinc.com/. Not valid on prior purchases. MasterPieces reserves the right to discontinue or modify this offer at any time. 

Other Promotions: 

Pricing and promotions valid through provided dates when you place your order on https://www.masterpiecesinc.com. Offer does not apply to shipping or tax rates. Offer available for select products listed on the promotional link only. Item prices on website reflect discount upon entering of the provided keycode. Must enter given code in the keycode box during checkout at the time of purchase. Offer not applicable to prior purchases. Offer may not be combined with any other offers or promotion codes. Offer available to the United States only. Not valid in department/specialty stores. Not redeemable for cash. Additional terms and conditions may apply for specific Internet promotions. If you have any questions regarding your MasterPieces order, please email us at customerservice@masterpiecesinc.com and mention the offer you are using.

 

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Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites. We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below: By E-Mail: info@masterpiecesinc.com By Phone: 520-741-1315 We reserve the right to make changes to this policy. Any changes to this policy will be posted. All sales are final. No returns. No refunds.